PropertyChat.ai® Website – Privacy Policy
Your access to and use of the services provided at www.propertychat.ai (‘our Site’) are subject to the following privacy policy. By using our Site, you hereby accept our terms of use and this privacy policy.
- Who We Are
PropertyChat.ai® is the website that brings together a rich community for comprehensive discussions around properties. It is operated and owned by PropertyChat.ai® Pty Ltd. For any questions or concerns, reach out to us through:
Email: admin@propertychat.ai
- Our Commitment to Privacy
At PropertyChat.ai®, we prioritize your privacy. Our transparent privacy policy outlines the ways we collect, use, disclose, transfer, and store your information. Kindly acquaint yourself with our privacy standards.
- Collection and Use of Personal Information
Your personal information, such as account registration data, might be required when you interact or register an account with us. This information assists us in enhancing our services, contents, and advertisements, maintaining a secure environment, and is shared with trusted third parties in accordance with this policy.
- Types of Personal Information We Collect
As a user or a registered subscriber, we may collect details including but not limited to your name, mailing address, phone number, email address, and payment information.
- Handling Your Personal Information
Your personal information is securely stored and can be accessed on our website. As a registered account holder, safeguard your login credentials to prevent unauthorized access. Payment and billing information collected is utilized to process transactions securely and is not retained on our site.
- External Sources of Data
PropertyChat.ai® may legally collect data from sources other than the user, with their consent, while fully declaring the sources and circumstances of such collection.
- Collection and Use of Non-Personal Information
We may also gather non-personal data, which helps us understand customer behavior and enhance our services.
- Cookies and Other Technologies
Our website utilizes cookies and other technologies to personalize your experience and understand user behavior. If you prefer not to share “cookie” information, you can disable the cookie function in your web browser.
- Disclosure to Third Parties
Your personal data might be shared with our strategic partners and group companies to offer you products and services, and to aid in our marketing endeavors.
- Service Providers
We partner with reputable companies for services like information processing, conducting customer surveys, and more. These companies are contractually obliged to protect your data.
- Circumstances of Disclosure of Personal Information
Under legal or governmental requests, PropertyChat.ai® may be compelled to disclose your personal data. This could also occur for reasons of national security or public importance, or to safeguard our operations.
- Protection of Personal Information
We employ various safeguards, including administrative, technical, and physical measures, to protect your personal information. This includes training our staff on privacy matters and implementing stringent access controls.
Thank you for taking the time to understand our privacy policy. We are committed to protecting your privacy and ensuring a safe and secure user experience.
- Integrity and Retention of Personal Information
PropertyChat.ai® is committed to maintaining the integrity of your personal information and retaining it only for the period necessary to fulfill its intended purpose. We also vow to dispose of your information in a manner where it cannot be recovered. Here are the details of this policy:
Retention for operational needs: PropertyChat.ai® may hold onto your data within short-term retention cycles in logs, backups, and audit trails, designed to safeguard our operations. Once these cycles end, your information will be destroyed.
Legal obligations: If mandated by law or a court order, PropertyChat.ai® may retain your data beyond its initial purpose. In such cases, PropertyChat.ai® will take all possible steps to notify you, unless prohibited by law. This information will be held as long as the legal provision persists, following which it will be destroyed.
Marketing: With your consent, we may retain your data for marketing endeavors such as email or social media marketing, until you opt out. If necessary to protect PropertyChat.ai®‘s interests as authorized by law, this retention may continue for a more extended period.
- Access to Personal Information
You can ensure the accuracy of your contact details and preferences by logging into your account on our website. PropertyChat.ai® commits to providing reasonable access to your data, including:
- Easy access: We aim to facilitate access without unreasonable delays or costs.
- Identity verification: We have implemented measures to authenticate your identity appropriately when accessing your data, even though it may cause slight inconvenience.
- Dispute resolution: If there is a dispute regarding your data, PropertyChat.ai® will take reasonable steps to amend, supplement, or delete your information.
- Children
PropertyChat.ai® does not knowingly accumulate personal information from children under 18. If such collection comes to our notice, we will delete this information promptly.
- Location-Based Services
To enhance location-based services, PropertyChat.ai® and its partners may gather and use precise location data, which includes the real-time geographic position of your device. Though this data is anonymous and does not identify you personally, it helps us improve our services.
- Third-Party Sites and Services
Our site and services might direct you to third-party platforms or use their products and services. We recommend reviewing their privacy policies, as PropertyChat.ai® doesn’t govern the data collected by them.
- Undertakings
PropertyChat.ai® commits to maintaining open communication channels with users and promptly addressing their communications in a meaningful manner. Before approaching the media or any regulator, we urge you to:
Allow us a reasonable time to respond to your initial communication.
Engage in a meaningful dialogue with us to resolve the issue.
We reserve the right to update this Privacy Policy periodically, with prominent notification on our website.
- Transfer out of Australia
Please note that our site is not hosted in Australia. Therefore, we transfer all data, including personal information, to our hosting service provider in the USA, Australia, and potentially other regions. By using our services, you consent to this transfer.